CloudSigma London, England
All Systems Operational
Uptime over the past 90 days. View historical uptime.
London Cloud ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
London API (response time)
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Latency from Asia-Pacific
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Latency from Europe
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Latency from Latin America
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Past Incidents
May 28, 2023

No incidents reported today.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
[LON] API Server Maintenance
Completed - CloudSigma would like to inform you that the scheduled maintenance of our API server in the London cloud location with completed successfully.

IMPACT:
There was no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During maintenance, customers were not able to perform API calls, either directly or through the web interface (panel), for about 15 minutes. Also, a brief interruption on the web interface occurred.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
May 25, 17:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 25, 17:01 UTC
Scheduled - CloudSigma would like to inform you that we will perform an emergency maintenance of our API server in the London cloud location. During the maintenance, we will deploy a hotfix to address a bug we discovered after the last API release. The actual works are planned to take no longer than 2 hours in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.

While it is important for CloudSigma to perform maintenances such as this to ensure the quality of our services, we do everything possible to minimize any inconvenience to our customers. We appreciate your patience and welcome any feedback.
May 24, 22:01 UTC
May 24, 2023
[LON] Inaccessible PaaS interface
Resolved - CloudSigma would like to inform you that the connectivity issues related to the PaaS in the London cloud location have been resolved and everything is working properly once again.

Please accept our sincere apologies for any inconvenience caused.
May 24, 09:48 UTC
Investigating - CloudSigma would like to inform you that we are currently experiencing issues with the PaaS in the London cloud location.

The PaaS panel in the WebApp is not accessible and some customers' environments might have lost their network connectivity. We are working on restoring the PaaS availability.

Please accept our sincere apologies for any inconvenience caused.
Updates will be announced as soon as provided.
May 24, 09:16 UTC
[LON] API Server issues
Resolved - CloudSigma would like to inform you that the issue with our API and WebApp in the London cloud location has been identified and resolved.

Access to the WebApp as well as all functionality is working normally.

We apologize for any inconvenience caused.
May 24, 09:39 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing issues with our API and WebApp in London, and API calls can not be performed, directly or through the web interface.

There is no impact on already existing/running customers’ virtual machines, hosts, and network accessibility.

Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines or other cloud infrastructure.
May 24, 09:04 UTC
May 23, 2023
[LON] Emergency API Maintenance
Completed - CloudSigma would like to inform you that the planned maintenance of our cloud infrastructure for 2023-05-23 10:30 UTC ; 2023-05-23 11:30 GMT in the London cloud location is postponed for a future date, due to unforeseen circumstances.

We will inform you as soon as we are able to update the maintenance schedule and resume the planned activities.

We extend apologies for any inconvenience caused.
May 23, 10:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 10:30 UTC
Scheduled - CloudSigma would like to inform you that we will perform an emergency maintenance of our API server in the London cloud location. During the maintenance, we will deploy a hot-fix to address a bug we discovered after the last API release. The actual works are planned to take no longer than 60 minutes in total.

IMPACT:
There will be no impact on already existing/running customers’ virtual machines, hosts, network accessibility and/or any other running services. During the maintenance, customers will not be able to perform any calls to the API, directly or through the web interface (panel) for about 15 minutes. Also, a brief interruption on the web interface may occur.
May 22, 15:10 UTC
May 22, 2023

No incidents reported.

May 21, 2023
[LON] Power Maintenance - Stage 1
Completed - CloudSigma would like to inform you that our data center operator in London performed a scheduled Power maintenance. For stage 1 of the work, they turned off the circuit supplies while inspecting, maintaining, and testing the switchboards, main data room busbars, circuit breakers, and protection units.

IMPACT:
During the maintenance, the power was stopped in one of our circuits.There was no service impact as our equipment is power-redundant.
May 21, 21:11 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 23:00 UTC
Scheduled - CloudSigma would like to inform you that our data center operator in London will perform a scheduled Power maintenance. For each stage of work, they will need to shut down the circuit supplies while inspecting, maintaining, and testing the switchboards, main data room busbars, circuit breakers, and protection units.

IMPACT:
During this and the next maintenance stage, the power will be stopped in one of our circuits at a time. We expect no service impact as our equipment is power-redundant.


While it is important such maintenance to be performed to ensure the quality of our services, we do everything possible to minimize any inconvenience for our customers. We appreciate your patience and welcome any feedback.
May 12, 00:09 UTC
May 20, 2023

No incidents reported.

May 19, 2023
May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023
[LON] API server issue
Resolved - CloudSigma would like to inform you that the issue with our API and WebApp in the London cloud location has been identified and resolved.

Access to the WebApp as well as all functionality are working normally.

We apologize for any inconvenience caused.
May 15, 06:03 UTC
Investigating - CloudSigma would like to inform you that currently, we are experiencing issues with our API and WebApp in London, and API calls can not be performed, directly or through the web interface.

There is no impact on already existing/running customers’ virtual machines, hosts, and network accessibility.

Our DevOps team is working on restoring the normal operation of the user interface. There is no impact on the customer's virtual machines or other cloud infrastructure.
May 15, 05:15 UTC
May 14, 2023

No incidents reported.

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